Book Two: Consultation, Quoting & Maintenance

Setting the Foundation for a Successful Transition

Transitioning a guest’s hair to silver, grey, or white isn’t just about technique—it’s about clarity, transparency, and setting realistic expectations from the very first consultation. Book Two equips stylists with the knowledge and tools to confidently quote for a grey hair transition service while ensuring clients understand the cost, process, and maintenance required to achieve their desired result.

This booklet breaks down the full scope of service pricing—from treatments and colour application to foils, toners, and at-home care—ensuring nothing is left unaccounted for.

What’s Inside:

✅ Comprehensive Quoting: How to structure pricing with transparency, covering essential steps like pre-lightening, toners, treatments, and the increased use of foils.

✅ Service Inclusions & Cost Breakdown: A detailed guide on what to include in your consultation, including the necessity of at-home care products to maintain results.

✅ Maintenance Strategies: How to educate clients on the importance of lower heat styling, washing frequency, and salon visits to sustain the longevity of their transition.

✅ Realistic Expectations: How to communicate the gradual nature of grey blending and the role of consistent maintenance in achieving the final look.

✅ Consultation Quoting Template: A structured approach to presenting costs, service breakdowns, and booking recommendations for a seamless transition journey.

By mastering the art of transparent quoting and maintenance planning, you’ll elevate the guest experience while ensuring they leave your salon feeling informed, confident, and excited about their transition journey.