Privacy Policy
Retreat Hair by Natalie Varrasso (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book an appointment, or use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Your name, contact details (phone number, email, address), and payment information when you book appointments or purchase products/services.
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Booking Information: Appointment history, preferences, and service details.
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Website Data: Information automatically collected through cookies or analytics tools, such as your IP address, browser type, and browsing activity.
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Communication Data: Any information you provide when you contact us via email, phone, or website forms.
2. How We Use Your Information
We use your information for the following purposes:
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To process and manage appointments and bookings.
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To provide personalized hair and beauty services.
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To send booking confirmations, reminders, or important service updates.
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To respond to your inquiries or customer service requests.
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To send marketing communications (only with your consent).
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To improve our website, services, and customer experience.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data only with:
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Service Providers: For example, secure online booking or payment platforms we use.
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Legal Obligations: If required by law, regulation, or legal process.
4. Data Storage & Security
We take appropriate technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access. Your data is only retained for as long as necessary to provide services or comply with legal obligations.
5. Cookies & Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and remember your preferences. You can adjust your browser settings to disable cookies, but this may affect site functionality.
6. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to your personal information.
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Withdraw consent to marketing communications at any time.
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Request deletion of your personal information (subject to legal and contractual obligations).
To exercise these rights, please contact us (details below).
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.